Difference between revisions of "Member Services"

Latest revision as of 05:18, 18 December 2020

Your Account

All members have a unique user name and password, which are used for all services. Your user name is short and is based on your real life initials. Please do not confuse it with your email address(es).

You can change your password anytime you like. You will be required to login with your user name/password through several layers of security, and then you will be prompted through the password update process.

If you get stuck, please contact webmaster@paddon.org.

Email

All members automatically get one email address: your-user-name@paddon.org. You can have as many extra email addresses as you like. First names or nicknames are common choices. Please send your request to postmaster@paddon.org.

Individual email messages are limited in size to 50 megabytes.

All incoming email is filtered for spam. Currently 80-90% of all email received by the server is spam, and is rejected before wasting your time. From time to time, poorly configured mail systems may trigger these defences. If this happens, please let postmaster@paddon.org know.

Webmail

The easiest way to pick up your email is via our webmail interface. Remember to log in with your user name, not your email address.

Email Forwarding

Your email can be automatically forwarded to any other email address on the Internet. Please send your request to postmaster@paddon.org.

Email Clients

Most email programs can connect to your account, including desktop and mobile email clients. We support both the IMAP and POP mail collection protocols. Use IMAP unless you have a special requirement. Recommended settings are:

Incoming (IMAP) mail server	mail.paddon.org
Server port	993
User name	your-user-name
Password	your-password
SSL/TLS	on

You must use our server to send mail from your paddon.org address. If you try to send through another server, it will probably be marked as spam. Recommended settings are:

Outgoing (SMTP) mail server	mail.paddon.org
Server port	465
User name	your-user-name
Password	your-password
SSL/TLS	on

Each mail client uses slightly different terminology, but the basic settings are the same. You may need to look under an "advanced" configuration menu for some of them. Make sure you turn on TLS or SSL settings, because we don't support unencrypted connections.

If you configured your email client prior to 2020-12-19, please note that the recommended ports have changed. Please update these values for better security.

Instant messaging

The instant messaging service has been phased out. There are many good free alternatives such as https://hangouts.google.com or https://slack.com.

Web Pages

This web site runs on a wiki engine. You are welcome to create your own pages or edit existing ones. Be nice.

Note that all new pages will be public by default. Please ask webmaster@paddon.org for help if you need to restrict access.

VPN

A Wireguard VPN can be configured on request.

@@ Line 1: / Line 1: @@
 == Your Account ==
-All members have a unique user name and password, which are used for all services. Your user name is short and is based on your real life initials. Please do not confuse it with your email address(es).
+All members have a unique user name and password, which are used for all services. '''Your user name is short and is based on your real life initials.''' Please do not confuse it with your email address(es).
 You can [https://www.paddon.org/passwd/ change your password] anytime you like. You will be required to login with your user name/password through several layers of security, and then you will be prompted through the password update process.
@@ Line 28: / Line 28: @@
 === Email Clients ===
 Most email programs can connect to your account, including desktop and mobile email clients.
-We support both the IMAP and POP protocols. Use IMAP unless you have a special requirement.
+We support both the IMAP and POP mail collection protocols. Use IMAP unless you have a special requirement.
-Your mail settings will depend on the program you use.
-Make sure you turn on TLS or SSL settings, because we don't support unencrypted connections.
 Recommended settings are:
 {| class="wikitable"
 |Incoming (IMAP) mail server||mail.paddon.org
 |-
+|Server port||993
-|Host name||mail.paddon.org
 |-
 |User name||''your-user-name''
@@ Line 42: / Line 39: @@
 |Password||''your-password''
 |-
+|SSL/TLS||on
-|Server port||993
-|-
-|Use SSL (or TLS)||on
 |}
-You *must* use our system to send mail from your paddon.org address.
+You '''must''' use our server to send mail from your paddon.org address. If you try to send through another server, it will probably be marked as spam.
 Recommended settings are:
 {| class="wikitable"
 |Outgoing (SMTP) mail server||mail.paddon.org
+|-
+|Server port||465
 |-
 |User name||''your-user-name''
@@ Line 56: / Line 53: @@
 |Password||''your-password''
 |-
-|Use SSL (or TLS)||on
+|SSL/TLS||on
 |}
+Each mail client uses slightly different terminology, but the basic settings are the same. You may need to look under an "advanced" configuration menu for some of them.
+Make sure you turn on TLS or SSL settings, because we don't support unencrypted connections.
+If you configured your email client prior to 2020-12-19, please note that the recommended ports have changed. Please update these values for better security.
 == Instant messaging ==